FAQs and Help

Find answers to questions on what Fetch TV is and how to use it.

Before you get Fetch TV

Getting started
General Info
Broadband Internet
TV and Recordings
Video On Demand

Using Fetch TV

Connecting Fetch TV
Getting started
TV and Recordings
Help and Feedback
Closed Captions

Fetch TV User Guides

Fetch TV Quickstart guide
Fetch TV User Guide
Universal Remote Instructions
Mobile App User guide
Media Hub User Guide - Servers
Media Hub User Guide - USB

Before you get Fetch TV - Getting Started

Click on the relevant question to get the answer
  1. What is Fetch TV?
  2. How do I get Fetch TV?
  3. How much does Fetch TV cost?
  4. Should I buy a second hand Fetch TV Box?
  5. Do I have to buy a Fetch TV set top box?
  6. Can I still connect my DVD player, game console and home theatre?
  7. Do I still need my digital STB for free to air channels?
  8. Can I get Fetch TV if I live in an apartment or unit?
  9. Does Fetch TV work on my computer?
  10. Does Fetch TV work on my phone?
  11. Can I save content from my computer to the Fetch TV STB?
  12. Can I save content from my Fetch TV STB to my computer?
  13. Are there ads on Fetch TV?
  14. Can I watch Fetch TV in more than one room?
  15. If I move house, can I take Fetch TV with me?
  16. How can I get Fetch TV if my internet provider does not offer it?
  17. What is ‘Parental Control’ function?

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