FAQs and Help

Netflix FAQs

Netflix Content
  1. What kind of shows can I watch on Netflix? 

    With thousands of movies & TV episodes available on Netflix, there is something for everyone (adults and kids alike). In fact, Netflix now has its own original, award-winning content including House of Cards & Marco Polo. And if you are new to Netflix, you can peruse the selection yourself by signing up for the free trial.

  2. Can I stream Netflix in HD? 

    Yes. Many Netflix titles are available in HD. The picture quality while streaming movies & TV shows may vary by device and also be affected by a variety of other factors, such as your location, the bandwidth available through internet provider, and/or the speed of your Internet connection.

  3. How do I know I am streaming in HD? 

    You can determine if you are playing a title in HD once you select to play a title. In the player controls (e.g. where the start, stop, etc functions are), you will see whether the title you have selecting is streaming in HD. Please note that in order to stream Netflix in HD, you must have a Netflix plan which includes HD streaming and maintain a download speed of 5 Mbps or higher.