FAQs and Help

Using Fetch TV

Closed Captions

When you see this symbol on a program, Closed Captioning is enabled

Closed captioning enables deaf and hearing-impaired viewers to view onscreen text of dialogue and narration

Where can I find the Closed Captions logo?

If a program is Closed Captioned, you will find the Closed Captions logo in a number of places on the set-top box interface:

1. While watching a TV channel, press the INFO button twice.

2. From the Electronic Program Guide (EPG), press INFO on a specific program. To access the EPG, press MENU on your remote, then navigate to TV > TV Guide.

3. From the EPG, you can also find the Closed Caption logo by pressing the blue button to access the ‘List View’ option. When a program is Closed Caption enabled, you will see the logo beneath the Program description.

Closed Caption Channels

Many of our TV Channels include a proportion of programmes which are Closed Captioned (CC) enabled. See below for a full list:

Free-to-Air Channels

Digital free-to-air channels

Learn more
$ /month
ABC2
ABC3
ABC4Kids
ABC News 24
SBSONE
SBSTWO
7
7TWO
7mate
4ME
9
GO!
GEM
Ten
one
11
ABC
NITV
TVS Free to Air
TVSN

Content access via ABC iView does not include closed captioning

Leading Subscription Channels

Disney Channel
Disney Junior
TVH!TS
ESPN
ESPN2
Syfy
E! Entertainment Television
Nat Geo People
National Geographic Channel
MTV
MTV Music
BBC First
BBC Knowledge
BBC UKTV
Nat Geo Wild
Universal Channel

 

How to enable Closed Captions

To enable Closed Captions, simply press the ‘TEXT’ button on your Remote Control.

How to set up and manage your 'My Channels' list

It’s easy to set up your ‘My Channels’ list so that only channels with Closed Captioning appear.

To set up your My Channels list, follow these steps:

1. To add a channel to your ‘My Channels’ list, select the channel then press the green button on your remote. To remove the channel from your ‘My Channels’ list, press the green button again.

2. To toggle between ‘Full Channel list’ and ‘My Channels list’, simply press the yellow button on your remote. Once you have selected your ‘My Channels’ list, only channels from your ‘My Channels’ list will be be displayed.

To manage your My Channels list, follow these steps:

1. Press the ‘Menu’ button and navigate to ‘Manage’ > ‘Settings’ > ‘Channels’ page on your Set Top Box.

2. Enter your password when prompted.

3. To add a channel to your ‘My Channels’ list, use the directional arrows on your remote to scroll down the channel list, then simply tick the ‘My Channel’ checkbox for a channel. Tick as many or as few as you like. Once you’ve selected a channel, it will be saved to your ‘My Channels’ list.

To remove a channel from your ‘My Channels’ list, simply untick the ‘My Channels’ checkbox and the channel will be removed from your ‘My Channels’ list.